I was referred to this company from a neighbor, was pleased with the service. My AC was not cooling - they made an appointment for the next day on my schedule. The serviceman, Jason, was well dressed, polite and took the time to explain what the issue was. He fixed it for a reasonable price and quickly. He also provided me with some insight to other updates I could make to my system when I was ready to replace it (it is OLD). Overall a great experience.